The legal experts for fighting timeshare fraud.
It all starts with “Hola amigos, come and see.”
Then comes a tour of the property. Margaritas get blended, brochures change hands, and promises get made. Then, through a fog of tequila it’s sign here, here, and here.
Congratulations. You now own a piece of paradise. Only it’s a paradise with hidden costs, ever changing “maintenance” fees, and sudden restrictions. That $15,000 timeshare now costs you ten times what you paid. Eventually, the phone begins to ring with collections agents. And if you don’t pay, the real estate company ruins your credit rating for life.
The Canadian government won’t help you, and neither will the Mexican consulate. (They can’t.) And no Canadian lawyer, however experienced, can handle a foreign legal system. You’re stuck with it.
This is not a worst-case scenario. This is reality for hundreds of Canadians every year and I get them out of it. Let’s get started.
—Guillermo Cruz, founder and timeshare lawyer in Ontario
Timeshare lawyers based in Ontario
Timeshare Aid helps everyday people stand up to Mexican real estate fraud. We know their playbook: hidden fees, misleading clauses, and broken communication. Timeshare Aid doesn’t care if the real estate company is a giant. The law is the law. And with our expertise in Mexican law, we can get the monkey off your back.
As the only dual-certified Candian and Mexican law office in Canada, we specialize in helping Canadians navigate a tangled legal system and break free from fraud. Since 2015, we have nullified dozens of fraudulent timeshare contracts for our clients. Timeshare Aid is part of the MC Law Office, a firm dedicated to Mexican and Canadian legal issues.
How we fight timeshare fraud
- Visit our FAQ to see if you’re ready for a consultation.
- Book a consultation to meet the team and discuss your case and your options.
- From there, we dive into your details and contact the real estate company. We’ll keep you apprised of all developments so you can stay informed every step of the way.
- Advice moving forward: Your experience shouldn’t prevent you from one of the most culturally rich countries on earth.
Timeshare Aid was founded in 2007 by Guillermo Cruz, a Toronto-based lawyer who holds law degrees from both Canada and Mexico. In Mexico, he specialized in criminal defence. He has served as a trial lawyer defending clients before federal and local courts and tribunals in Mexico, as well as before the Inter-American Commission on Human Rights in Washington, DC.
From 2006 to 2012 Cruz served as an advisor to Greenspan Partners, one of the specialized criminal law firms most prestigious in Canada. In 2007 he founded Cruz Herrera, the first consulting firm specializing in Mexican law in Toronto. Five years later, he was chosen to advise the Office of the Attorney General of Canada in relation to the North American Free Trade Agreement and the Mexican legal system.
Frequently Asked Questions
Can an attorney get out of a bad timeshare?
In a word, yes. We have successfully voided contracts, no matter what documents you signed. Fraud is fraud. The Mexican legal system doesn’t take it lightly when trained Mexican lawyers hold it accountable.
Why is it so hard to get out of a timeshare?For the average person, the different legal system and language is already a barrier. Layer on the raft of signed documents and the aggressive real estate companies leverage to keep you stuck. With legal representation, however, fraudulent agreements can become void.
What about selling? Can I sell my timeshare back instead of voiding a contract?
Yes. We can help you sell your timeshare and recoup some of your costs so you can move on. Timeshare Aid can handle the entire transaction on your behalf.
How do I know if I’ve signed a bad deal?
Maybe your fees are suddenly higher. Or there’s a sudden restriction to using your property. Perhaps you discover hidden costs or misleading rules. Any one of those issues could be a sign of fraud.
My timeshare agreement is a few years old. Is it too late?
No. In our view, it’s never too late to get out of a contract that will only cost you more over time. Timeshare Aid has seen real estate companies become more brazen over time. They know you’ll pay what you’re paying now, so they’ll often ask for more. They see you as nothing but a foreign ATM.
Why hire your team? Shouldn’t I just hire a Mexican lawyer in Mexico?
You certainly could. In our experience, the language barrier has proven difficult for both sides of the team. But working with a Mexican lawyer who lives and practices in your own country keeps you informed every step of the way. Communication and understanding is how Timeshare Aid has helped our clients get better outcomes.
What is the average cost of getting out of a timeshare?
We are not expensive by design. Our legal practice also fosters trade between Mexico and Canada. We have an interest in helping more Canadians live, work, and play in Mexico.
Book a consultation about your timeshare
Let’s put this experience behind you. Book your $440 consultation to get started.
What our clients have to say about us
“My husband and I are grateful for your services to help us through a traumatic situation. Timeshare Aid and Guillermo were compassionate and carefully listened to our needs and concerns. They helped us resolve our issue without making us feel embarrassed or remorseful for a decision we made under duress. The fact that Timeshare Aid has offices in both Mexico and Canada is a huge benefit to anyone who might find themselves in our situation. They understand the laws of Mexico and helped us with the language barrier. We can move on without fear of any further costs to us and no further dealings with the timeshare company.”—K.F.
“Mr. Cruz and his associate made time to listen to my case with genuine concern. They took care of my problem quickly. He is a lawyer uniquely trained to help you solve your problems in Mexico.”—Brad Prokopetz
“Though I am a Canadian lawyer myself, my husband and I retained Timeshare Aid to handle a problem contract with a Mexican timeshare membership. I was impressed and reassured by the calm, thoughtful and attentive demeanour of Mr. Cruz Rico. He took care to thoroughly understand the issues from my perspective and carefully explained the complexities of the legal process. He can draft legal documents directly in Spanish without relying upon a translator. His advocacy resulted in a very favourable outcome for us. The cost was reasonable and well worth it to have the problem resolved. We highly recommend Timeshare Aid.”—Olivia Marie
“Mr. Cruz was very supportive from the start. All of the paperwork was done impeccably and fast. Great lawyer, and a great person.”—Bernardo Garcia
Luis Guillermo Cruz Rico, FLC, LL.M.
Dually-Qualified Lawyer in Mexico and Canada Specialized in Navigating both Legal Systems.
176 St George Street, Suite 2A, Toronto, ON, Canada, M5R 2M7
Toll Free Canada/US: 1-844-350-1144
Dialling from Mexico City: 8421-5377